What to expect if you need to cancel, return, or request a refund on a purchase from this site.
If a physical book arrives damaged, defective, or isn't what you ordered, contact us within 14 days of delivery. We will arrange a replacement at no additional cost. Physical book purchases are final and are not eligible for refunds.
We do not accept returns or provide refunds for physical books due to a change of mind, accidental purchase, or after an order has been shipped. Please review your order carefully before completing your purchase.
If your book arrives damaged, defective, or you receive the wrong item, please contact us within 14 days of delivery. Include your order details and photographs showing the issue. Once verified, we will arrange a replacement. There will be no additional shipping charge for an approved replacement.
Because digital files are delivered instantly and cannot be returned, ebook purchases are generally final and non-refundable. If you experience a technical issue, such as receiving a corrupted file, the wrong format, or being unable to download your purchase, please contact us and we will provide a replacement file or help resolve the issue.
Signed copies, personalized books, limited editions, and special editions are final sale and cannot be returned or refunded. If an item arrives damaged, defective, or incorrect, please contact us so that we can arrange an appropriate replacement.
Refund and cancellation terms for paid events, workshops, or speaking engagements will follow the policy provided at the time of registration or booking. If no specific policy was provided, please contact us directly regarding your booking.
This policy may be updated from time to time. Any changes will be posted on this page with a revised effective date.
If you have any questions about an order, replacement, or this policy, please contact us through the website's contact page.
Last updated · September 2026